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[Square Ergonomic Design]: (Stand NOT Included), More comfortable than the round, you can use it for reading, chatting, sun-bathing, or just to enjoy the beauties of nature, the sound of rain, bird chirping, etc. Come with 12m/39FT LED Light with 120 LED Lamps. Powered by 3*AA battery(Not inlcuded), stand not include.
[Handmade Cotton]: 270 lbs capacity, 100% handmade cotton and iron tube with white painting, Hand wash. with dimension of 25.7 "L X 21.6" W X 50"H (Height without rope is 17.9"), very safe for adults and children.
[For Indoor & Outdoor]: Great addition to balconies, backyards, bedroom, sunroom, kid’s room, living room, and more.
[Great for Family]: This hammock features a solid cotton rope that is impossible to fall through, meaning kids, pets, and the whole family can lounge, enjoy and be safe at all times.
[Workmanship]: all materials and workmanship. If the item or the lights has any quality problems, please click our store name "KINDEN"-"ask a question" button to contact us for a replacement or refund.
Questions & Answers
Q:How do I pay for my purchase?
A:We accept all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club and JCB). You can also opt for PayPal to pay for your order.
Q:Where can I find assembly instructions?
A:We will add a copy of assembly instructions in every product package that requires assembly. You can also contact our customer service via email to get one.
Q:How do you calculate your shipping and handling charges?
A:We offer free shipping and handling for all products in our store.
Q:Do you ship to PO Boxes, APO/FPO/DPO, Alaska, Hawaii or Puerto Rico?
A:Currently, we only ship to the 48 contiguous states within the United States, excluding PO boxes, APO, FPO, DPO addresses, Alaska, Hawaii, and Puerto Rico.
Shipping & Return
Shipping & Delivery:
Free Shipping On All Orders $43.99 within the continental US.
In general, your order will be delivered by a third-party provider (e.g. FedEx, UPS, or USPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 5-15 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been shipped, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
Return & Exchanges:
We offer a 30-Day Money Back Guarantee. Please note that products must be returned in the original packaging and shipped within 30 days of delivery or 40 days of purchase. You will only need to pay the return shipping fees. Please send us an email to notify us once you ship back the product. Your order number and reason for the product return must be included in the email (photos attached if necessary). A full refund will be applied after the refund/order cancellation request is received via email by our customer care department and the product is returned to us.
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.